how do I measure my window(s)?

It is easy to measure for your new shutters, shades or blinds! Just follow the following steps :

We recommend that you use a high quality steel measuring tape (cloth tapes are not accurate) and always read measurement on tape straight-on and not on an angle. Please take all measurements to the closest 1/16 of an inch.

1. How to measure the depth of your window
Measure from the front of the window opening to the obstacle that projects furthest from the back of the window.

depth of window


2. How to determine if your window is square
Measure the diagonal opening of your window from both left and right sides. If the measurements vary more than 3/8”, your windows are out of square.

diagonal window measurement


3. How to measure the width of your window
Measure the inside opening from the left side to the obstacle that projects furthest from the right side of the window. Take this measurement at the bottom, middle and top of the window opening. Select the NARROWEST of measurements as the correct measurement. This will give you the measurement which will determine the width of your window.

width of window


4. How to measure the height of your window
Measure the inside opening from the top side to the obstacle that projects furthest from the bottom side of the window. Take this measurement at the left, middle, and right of the window opening. Select the SHORTEST of measurements as the correct measurement. This will give you the measurement which will determine the height of your window.

height of window



what types of payment do you accept?
We accept credit cards, e-transfers, and cheques.


what is your payment policy?
Payment for products is required prior to the order being placed with the manufacturer. Shipping charges are payable upon receipt of product. Installation charges are payable upon completion of the job (where applicable).


how do i pay by e-transfer?
If you bank online, you should be able to make a payment using e-transfer. Here are the steps to complete an e-transfer (may vary somewhat from bank to bank) :

1. Login to your online banking account, and select the e-transfers link.

2. You will be prompted to provide the recipient's name (Dan Paul) and e-mail address (dan@shuttercraft.ca).

3. Enter the total amount, including HST.

4. If you have more than one bank account, you will be prompted to select which one you want to transfer the payment from.

5. You will need to either create a security question, or you may be able to select a standard question from a provided list.

6. Enter the answer to the security question (you may be asked to enter the answer twice for confirmation).

7. Complete the transaction. You will get a reference number.


when will i get my order?
Generally, it takes fifteen business days from the date your order is placed for shades and blinds, and twenty business days for shutters.


how do i adjust my roller shades?